Mercure Hotel Kaiserhof City Center Frankfurt am Main, Frankfurt am Main
About the Hotel
The Mercure Hotel Kaiserhof Frankfurt City Center is situated in the Bahnhofsviertel neighborhood, close to the main train station of Frankfurt. The hotel combines modern comfort and unique features, making it an attractive option for various travelers. Guests can enjoy complimentary amenities and easy access to local attractions. This area is known for its diverse dining options and cultural significance within the city.
Location
The hotel is located between the Hauptbahnhof and one of Frankfurt's major shopping centers, providing convenient access to transportation and local attractions. Prominent sites such as Romerberg and Staedel Museum are within a 15-minute walk. The area is characterized by an eclectic mix of global restaurants, enriching the visitor experience.
Rooms
All 106 non-smoking rooms are fully air-conditioned, providing modern amenities for a comfortable stay. Thoughtful touches include premium bedding, pillow menus, and soundproofed rooms. Bathrooms feature rainfall showerheads, designer toiletries, and electronic bidets. The rooms are equipped with free Wi-Fi, flat-screen TVs, and tea and coffee facilities.
Eat & Drink
Guests can indulge in culinary delights at the hotel, including a selection of local cheese and sausage specialties. The breakfast room serves a variety of options, while a snack bar/deli and a bar/lounge provide additional dining choices. A complimentary candy bar is available for guests throughout their stay.
Leisure & Business
The Mercure Hotel Kaiserhof offers various facilities for business and leisure travelers, including a fitness center and eight meeting rooms for events. Business-friendly amenities include desks, complimentary weekday newspapers, and a business center. Guests benefit from a 24-hour reception, concierge services, and express check-in/check-out.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Baggage storage
- Allergy-free rooms
- Elevator
- Currency exchange
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was a mixed experience. The rooms were spacious, well-equipped, and comfortable, but it was evident that the hotel had been around for some time. The service was friendly and helpful overall, despite some issues with noise. The location was convenient for accessing the Frankfurt Central Station but not ideal due to its proximity to a red light district. The dining options were above average, but there were slight delays in service. Overall, the stay offered good value for money with some minor drawbacks to consider.
The hotel offers clean and good-priced rooms in the old section with carpets, ideal for 2 adults and 1 child. The service, especially the bistro staff, maintains high cleanliness standards and excellent customer care. The location near the main train station, despite being in the red light district, provides easy access to transportation and amenities. The dining experience is very good for starting the day with wood-fired pizza available.
The hotel room was on the Kaiserstrasse side, which made it quite noisy at night. The rooms didn't look like the photos on the website. The hotel's location, however, is convenient for those wanting to explore the central area of Frankfurt. The staff were professional and friendly, although there were some miscommunications due to language barriers. The dining options were good but a bit pricey. Overall, the hotel offers a decent stay with some ups and downs.
My stay at the hotel was a mixed experience. The rooms were spacious and clean, equipped with all the facilities I expected like a fridge, air conditioning, and a Nespresso machine. However, I was disappointed that there wasn't a door on the shower. The service was decent overall, although the staff made a mistake with the air conditioning that left me freezing. The location was convenient for exploring Frankfurt downtown but felt unsafe at night due to the presence of homeless people, drug addicts, and prostitutes. The dining experience offered a varied selection, with the breakfast being one of the best I've had, though not worth the additional cost. Despite these setbacks, the hotel had great potential.
I absolutely loved my stay at this hotel! The rooms are stylish, quiet, and equipped with everything you need for a comfortable stay. The breakfast was delightful, and I will definitely recommend this hotel to my friends.
The hotel offers renovated rooms that may feel a bit small, especially for families but are already updated. The service is exceptional, with high cleanliness standards and very friendly staff. The location is convenient near the central station but may lack charm due to the surroundings. The dining experience is on par, with access to certain areas requiring a room key. Overall, a comfortable stay with some minor drawbacks.
The hotel rooms were super clean and comfortable, although they looked nothing like the photos on the website. The service was lacking friendliness and guidance, and the location, while convenient near the train station, was marred by a rough neighborhood with drug addicts and sex shops. The dining experience was excellent with a variety of fresh food, and the facilities were well-equipped.
The hotel rooms were spacious, clean, and equipped with everything you could need, including a Nespresso machine. The service was exceptional, with friendly and helpful staff, especially the bubbly girl at the bistro. The location was convenient for walking to city attractions but had mixed surroundings. The dining experience was excellent but a bit pricey. The facilities were top-notch, offering a variety of amenities.
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