Owners access | Hotel information and booking website unofficial
Mercure Hotel Kaiserhof City Center Frankfurt am Main, Frankfurt am Main
69US$
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
Kaiserstr 62,
Frankfurt am Main,
Germany,
60329,
Hesse
Mercure Hotel Kaiserhof Frankfurt City Center offers a strategic stay in the vibrant Bahnhofsviertel district with modern amenities and 4-star accommodations. Guests benefit from 24-hour reception services and complimentary WiFi. The hotel features thoughtful touches including premium bedding and a variety of dining options nearby.
Rooms & Amenities
Each room at Mercure Hotel Kaiserhof is equipped with free WiFi, air conditioning, and cable/satellite TV. Luxuriously furnished Privilege Rooms include additional amenities such as a mini-bar and a sitting area.
Dining & Nearby Options
Dining options include nearby establishments such as China Restaurant Yan Jing and Saravanaa Bhavan, serving a variety of global cuisine. Guests can hydrate at the hotel bar with selections from local beers and wines.
Leisure & Business
Mercure Hotel Kaiserhof offers several recreational opportunities including a fitness center. It also features 8 meeting rooms, making it suitable for business needs.
Services & Local Area
The hotel is a short walk from Frankfurt Central Station, granting easy access to public transport including buses and trains. Nearby attractions include the Museum für Kommunikation and the Stadel Museum, easily reachable within a 15-minute walk.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
EUR 22 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Packed lunches
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Kaiserstr 62,
Frankfurt am Main,
Germany,
60329,
Hesse
Map view
street view
Kaiserstr 62,
Frankfurt am Main,
Germany,
60329,
Hesse
City landmarks
Neue Mainzer Str. 52 - 58
Main Tower
2700 ft
Square
Romer
3900 ft
Museums
Stadel Museum
2600 ft
Museums
Goethe House
3100 ft
Shopping Area
Zeil
4300 ft
Church
Cathedral of St. Bartholomew
4000 ft
Museums
Museum for Communication Frankfurt
3100 ft
Museums
MMK Museum of Modern Art
4600 ft
Bridges
Iron Bridge
4200 ft
Museums
Schirn Art Hall Kunsthalle
4300 ft
Museums
German Film Museum
3600 ft
Church
Pauls Church
3900 ft
Zeil shopping street
1.0
mi
Frankfurt
Fressgass
4000 ft
Market
Kleinmarkthalle
4600 ft
Botanical Garden
Palmengarten
1.2
mi
Opera House
Alte Oper
1.0
mi
Museums
Historical Museum
4000 ft
Rothschildpark
Ring der Statuen
3500 ft
Museums
German Architecture Museum
3600 ft
Schaumainkai
Museumsufer
4200 ft
Museums
Senckenberg Natural History Museum
1.1
mi
Friedrich-Ebert-Anlage 49
MesseTurm
4100 ft
Eschenheimer Tor 1
Eschenheimer Tower
4800 ft
Bockenheimer Landstrasse Bockenheim
Bockenheimer Warte
1.1
mi
Zoo
Frankfurt Zoological Garden
1.6
mi
Museums
Jewish Museum of Frankfurt am Main
2500 ft
Karmelitergasse 1
Archeologic Museum
3300 ft
Nearby
Train stations
Frankfurt
1200 ft
Kaiserplatz
Commerzbank Tower
1900 ft
Restaurants
Der Fette Bulle
400 ft
Kaiserstr. 73
Saravanaa Bhavan
100 ft
Kaiserstr. 66
China Restaurant Yan Jing
0 ft
Kaiserstr. 67
La Mex Lounge
200 ft
Kaiserstr. 61
Jade - Magic Wok
400 ft
Moselstr. 25
Good Guys
300 ft
Kaiserstr. 56 60329 Frankfurt
Pho Ngon
300 ft
Moselstr. 25
Eis Fortuna
300 ft
Kaiserstr. 68
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
red light district
small TV size
7.4/10
Very good
Rooms
8.0
Location
6.8
Service
7.8
Dining
7.5
Guest reviews
7.4/10
based on 8 reviews
3.5/5
based on 1318 reviews
7.9
7.9/10 based on 2085 reviews
#91 of 276 hotels in Frankfurt based on Tripadvisor
Peter
United Kingdom,
May
2024
7.2/10
My stay at the hotel was a mixed experience. The rooms were spacious, well-equipped, and comfortable, but it was evident that the hotel had been around for some time. The service was friendly and helpful overall, despite some issues with noise. The location was convenient for accessing the Frankfurt Central Station but not ideal due to its proximity to a red light district. The dining options were above average, but there were slight delays in service. Overall, the stay offered good value for money with some minor drawbacks to consider.
Rooms
8.0
My room was big and comfortable with plenty of amenities, including a coffee machine. It had everything I needed for a pleasant stay.
Service
7.0
The staff worked hard to provide good service, though there were challenges with noise. They were friendly and helpful despite the neighborhood troubles.
Location
6.0
The hotel's proximity to the Frankfurt Central Station made it easy to access transportation, but the presence of nearby brothels may not suit families with children.
Dining
7.0
The dining experience exceeded my expectations with a variety of options, but there were minor delays in service that affected my overall enjoyment.
Facilities
8.0
The hotel facilities were well-maintained and offered everything I needed for a comfortable stay.
Kenny
United States of America,
March
2024
7.8/10
The hotel offers clean and good-priced rooms in the old section with carpets, ideal for 2 adults and 1 child. The service, especially the bistro staff, maintains high cleanliness standards and excellent customer care. The location near the main train station, despite being in the red light district, provides easy access to transportation and amenities. The dining experience is very good for starting the day with wood-fired pizza available.
Rooms
8.0
The rooms in the old section with carpets were clean and suitable for 2 adults and 1 child.
Service
9.0
The bistro staff, including the bubbly girl, were very friendly and maintained high cleanliness levels.
Location
7.0
The hotel's location near the main train station offers access to shopping opportunities, restaurants, and bars, although being in the red light district may not suit children.
Dining
8.0
The dining experience includes wood-fired pizza and is ideal for starting the day.
Facilities
7.0
The hotel provides standard facilities and services to meet guests' needs.
clean
red light district
Keith
United Kingdom,
January
2024
7.0/10
The hotel room was on the Kaiserstrasse side, which made it quite noisy at night. The rooms didn't look like the photos on the website. The hotel's location, however, is convenient for those wanting to explore the central area of Frankfurt. The staff were professional and friendly, although there were some miscommunications due to language barriers. The dining options were good but a bit pricey. Overall, the hotel offers a decent stay with some ups and downs.
Rooms
6.0
My room faced Kaiserstrasse, and the noise from the street was bothersome at night. The discrepancies between the photos online and the actual room were quite disappointing.
Service
7.0
The staff were professional, friendly, and helpful, but there were some misunderstandings due to language barriers.
Location
8.0
The hotel's central location near the train station is convenient for travelers. However, the proximity to brothels may not be ideal for families.
Dining
7.0
The dining options were good but on the pricier side. Access to certain dining areas required a room key, which was a bit confusing.
Facilities
7.0
The hotel offers various services like car hire, laundry, and tours. However, there were some limitations and miscommunications in accessing certain facilities.
Rufus
United States of America,
December
2023
7.0/10
My stay at the hotel was a mixed experience. The rooms were spacious and clean, equipped with all the facilities I expected like a fridge, air conditioning, and a Nespresso machine. However, I was disappointed that there wasn't a door on the shower. The service was decent overall, although the staff made a mistake with the air conditioning that left me freezing. The location was convenient for exploring Frankfurt downtown but felt unsafe at night due to the presence of homeless people, drug addicts, and prostitutes. The dining experience offered a varied selection, with the breakfast being one of the best I've had, though not worth the additional cost. Despite these setbacks, the hotel had great potential.
Rooms
8.0
The rooms were spacious and clean, with all the expected facilities.
Service
7.0
The staff were nice enough, although they made a mistake with the air conditioning.
Location
6.0
The hotel is conveniently located for exploring Frankfurt downtown but feels unsafe at night.
Dining
7.0
The dining experience offered a varied selection, with breakfast being a standout.
Facilities
Anthony
United Kingdom,
December
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms are stylish, quiet, and equipped with everything you need for a comfortable stay. The breakfast was delightful, and I will definitely recommend this hotel to my friends.
Rooms
9.0
The rooms are very nice and have all the amenities. They are well done with good taste, offering really comfortable beds, good AC, excellent shower, and facilities like a tea/coffee maker, fridge, and TV.
Service
9.0
The service at this hotel was exceptional. The staff were not only efficient but also very friendly, going out of their way to assist me with anything I needed.
Location
8.0
The location of the hotel is fantastic, just a few minutes from the central railway station and close to the shopping areas and Christmas Market. It's a great spot for exploring the city.
Dining
7.0
The dining experience was good with a variety of fresh food options. However, I would have liked to see more choices for vegetarians.
Facilities
8.0
The facilities at the hotel were top-notch, providing everything you need for a convenient and enjoyable stay.
Ken
United Kingdom,
October
2023
7.4/10
The hotel offers renovated rooms that may feel a bit small, especially for families but are already updated. The service is exceptional, with high cleanliness standards and very friendly staff. The location is convenient near the central station but may lack charm due to the surroundings. The dining experience is on par, with access to certain areas requiring a room key. Overall, a comfortable stay with some minor drawbacks.
Rooms
7.0
The rooms seem like they have been redone already.
Service
9.0
The service for cleanliness and customer service is top-notch.
Location
6.0
The location is very good near the central station for easy access to trains, though the area can be slightly unpleasant.
Dining
7.0
The dining experience is decent, with some areas restricted and may need improvement in some aspects.
Facilities
8.0
The hotel offers a range of facilities to cater to basic needs.
Edward
United Kingdom,
October
2023
7.0/10
The hotel rooms were super clean and comfortable, although they looked nothing like the photos on the website. The service was lacking friendliness and guidance, and the location, while convenient near the train station, was marred by a rough neighborhood with drug addicts and sex shops. The dining experience was excellent with a variety of fresh food, and the facilities were well-equipped.
Rooms
8.0
The rooms were comfortable and compact, with everything we needed. However, they looked nothing like the photos on the website.
Service
5.0
The service was not friendly and lacked guidance. The staff could improve in being more welcoming and helpful.
Location
6.0
The hotel's location is unique, just 50 meters from Frankfurt main train station. However, the area is not pleasant, with drug addicts, beggars, and prostitutes prevalent.
Dining
9.0
The dining experience was incredible with a lot of choices and fresh food. However, the service level can be improved for a more satisfying experience.
Facilities
7.0
The hotel facilities were well-equipped and provided everything we needed for a comfortable stay.
Cleanliness
Unfriendly service
Tommy
United States of America,
July
2023
8.6/10
The hotel rooms were spacious, clean, and equipped with everything you could need, including a Nespresso machine. The service was exceptional, with friendly and helpful staff, especially the bubbly girl at the bistro. The location was convenient for walking to city attractions but had mixed surroundings. The dining experience was excellent but a bit pricey. The facilities were top-notch, offering a variety of amenities.
Rooms
10.0
The rooms were some of the best I have stayed in, very clean, and had all the necessary amenities like a Nespresso machine.
Service
9.0
The service was very professional, friendly, and the staff were always ready to help with any requests.
Location
7.0
The location was convenient for walking to many city attractions, though the surroundings were a mix of different elements.
Dining
8.0
The dining was phenomenal with a variety of delicious options, although it was a bit on the expensive side.
Facilities
9.0
The facilities were excellent, offering a range of amenities for a comfortable and enjoyable stay.
Hotel Olimpia Venice, BW Signature Collection 3Sup
Hilton London Euston
Hotel Fontana
Lovers Key Resort
The Resort At Heritage Park
Club Comanche
Maison La Minervetta
Days Inn & Suites By Wyndham Bonita Springs North Naples
Badlands Hotel & Campground
Coronada Inn & Suites
Coast Tsawwassen Inn
Best Western Huntsville