Mercure Hotel Kaiserhof City Center, Frankfurt am Main
About the Hotel
Mercure Hotel Kaiserhof City Center is located in Frankfurt's Bahnhofsviertel, an area known for its vibrant atmosphere and close proximity to key attractions. This hotel offers modern amenities along with a distinct blend of comfort and convenience. Guests can expect thoughtful details, such as premium bedding and free WiFi throughout their stay. With a convenient location near the main train station, the hotel serves as an ideal base for exploring the metropolis of Frankfurt.
Location
Situated between Frankfurt's Hauptbahnhof and shopping centers, the hotel provides easy access to key attractions such as Messe Frankfurt and the Imperial Cathedral. The lively neighborhood around Kaiserstrasse and Münchener Strasse is filled with global cuisine options. Key cultural sites, including the Romerberg and Staedel Museum, are within a 15-minute walk.
Rooms
The hotel features 106 non-smoking rooms that are fully air-conditioned. Each room includes modern furnishings and amenities like satellite TV, work desks, and free Wi-Fi. Bathrooms are well-equipped with rainfall showerheads, designer toiletries, and electronic bidets. Guests can also choose from luxuriously furnished Privilege Rooms, which offer additional comforts.
Eat & Drink
Guests can indulge in culinary delights at the hotel, including local specialties such as pickled salmon and various cheese and sausage options. The hotel also boasts a bar/lounge where guests can enjoy drinks and a snack bar/deli for light bites. A complimentary breakfast room is available to start your day off right.
Leisure & Business
The hotel provides various leisure options, including a fitness center and access to recreational activities like golfing. Business travelers can benefit from eight meeting rooms, a business center, and complimentary weekday newspapers. Additional services include express check-in and check-out and 24-hour front desk support.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was a mixed experience. The rooms were spacious, well-equipped, and comfortable, but it was evident that the hotel had been around for some time. The service was friendly and helpful overall, despite some issues with noise. The location was convenient for accessing the Frankfurt Central Station but not ideal due to its proximity to a red light district. The dining options were above average, but there were slight delays in service. Overall, the stay offered good value for money with some minor drawbacks to consider.
The hotel offers clean and good-priced rooms in the old section with carpets, ideal for 2 adults and 1 child. The service, especially the bistro staff, maintains high cleanliness standards and excellent customer care. The location near the main train station, despite being in the red light district, provides easy access to transportation and amenities. The dining experience is very good for starting the day with wood-fired pizza available.
The hotel room was on the Kaiserstrasse side, which made it quite noisy at night. The rooms didn't look like the photos on the website. The hotel's location, however, is convenient for those wanting to explore the central area of Frankfurt. The staff were professional and friendly, although there were some miscommunications due to language barriers. The dining options were good but a bit pricey. Overall, the hotel offers a decent stay with some ups and downs.
My stay at the hotel was a mixed experience. The rooms were spacious and clean, equipped with all the facilities I expected like a fridge, air conditioning, and a Nespresso machine. However, I was disappointed that there wasn't a door on the shower. The service was decent overall, although the staff made a mistake with the air conditioning that left me freezing. The location was convenient for exploring Frankfurt downtown but felt unsafe at night due to the presence of homeless people, drug addicts, and prostitutes. The dining experience offered a varied selection, with the breakfast being one of the best I've had, though not worth the additional cost. Despite these setbacks, the hotel had great potential.
I absolutely loved my stay at this hotel! The rooms are stylish, quiet, and equipped with everything you need for a comfortable stay. The breakfast was delightful, and I will definitely recommend this hotel to my friends.
The hotel offers renovated rooms that may feel a bit small, especially for families but are already updated. The service is exceptional, with high cleanliness standards and very friendly staff. The location is convenient near the central station but may lack charm due to the surroundings. The dining experience is on par, with access to certain areas requiring a room key. Overall, a comfortable stay with some minor drawbacks.
The hotel rooms were super clean and comfortable, although they looked nothing like the photos on the website. The service was lacking friendliness and guidance, and the location, while convenient near the train station, was marred by a rough neighborhood with drug addicts and sex shops. The dining experience was excellent with a variety of fresh food, and the facilities were well-equipped.
The hotel rooms were spacious, clean, and equipped with everything you could need, including a Nespresso machine. The service was exceptional, with friendly and helpful staff, especially the bubbly girl at the bistro. The location was convenient for walking to city attractions but had mixed surroundings. The dining experience was excellent but a bit pricey. The facilities were top-notch, offering a variety of amenities.
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